Kenwood DMX6018BT Instruction Manual

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45ENGLISHTroubleshootingTroubleshootingRadioAME automatic presetting does not work.→ Store stations manually. (Page 16)Static noise while listening to the radio.→ Connect the antenna firmly.AV-INNo picture appears on the screen.→ Turn on the video component if it is not on.→ Connect the video component correctly.Spotify“Check App” appears.→ The Spotify application on the connected devicehas not started up.→ The Spotify application is not installed on theconnected device.→ Reconnect your smartphone.→ Restart Spotify application.“Please login or sign up.” appears.→ You have not been signed into Spotify.“Please check internet connection.” appears.→ Check the internet connection.“Unable to start Spotify.” appears.→ Restart Spotify application.→ Spotify application cannot be started or played incurrent condition.“Please update the Spotify app on the phone.”appears.→ The Spotify application on the connected device isnot the latest version. Update the application.BluetoothPhone sound quality is poor.→ Reduce the distance between the unit and theBluetooth mobile phone.→ Move the car to a place where you can get a bettersignal reception.The sound is interrupted or skipped while using aBluetooth audio player.→ Reduce the distance between the unit and theBluetooth audio player. Disconnect the deviceconnected for Bluetooth phone.→ Turn off, then turn on the unit.(When the sound is not yet restored) connect theplayer again.The connected audio player cannot be controlled.→ Check whether the connected audio playersupports AVRCP (Audio/Video Remote ControlProfile).The Bluetooth device does not detect the unit.→ Search from the Bluetooth device again.The unit does not pair with the Bluetooth device.→ For devices compatible with Bluetooth 2.1:Register the device using a PIN code. (Page 20)→ For devices compatible with Bluetooth 2.0:Enter the same PIN code for both the unit andtarget device. If the PIN code of the device is notindicated in its instructions, try “0000” or “1234.”→ Turn off, then turn on the Bluetooth device.Echo or noise occurs.→ Adjust the microphone unit position.→ Adjust the echo volume or noise reduction volume.(Page 22)The unit does not respond when you try to copythe phonebook to the unit.→ You may have tried to copy the same entries (asstored) to the unit.“Connection Error” appears.→ The device is registered but the connection hasfailed. Connect the registered device. (Page 21)“Please Wait...” appears.→ The unit is preparing to use the Bluetooth function.If the message does not disappear, turn off andturn on the unit, then connect the device again (orreset the unit).“No Voice Device” appears.→ The connected mobile phone does not have avoice recognition system.“No Data” appears.→ No phonebook data is contained in the connectedBluetooth phone.“Initialise Error” appears.→ The unit has failed to initialize the Bluetoothmodule. Try the operation again.“Dial Error” appears.→ Dialing has failed. Try the operation again.“Hung Up Error” appears.→ The call has not ended yet. Park your car, and usethe connected mobile phone to end the call.“Pick Up Error” appears.→ The unit has failed to receive a call.