116 DNX series DNX9960/ DNX7160/ DNX7020EXHelp? TroubleshootingSome functions of this unit may be disabledby some settings made on this unit.! • Cannot set up the subwoofer.• Cannot set up subwoofer phase.• No output from the subwoofer.• Cannot set up the low pass filter.• Cannot set up the high pass filter.▲ Subwoofer is not set to On.☞ (page 94)▲ The Dual zone function is enabled.☞ (page 74)! • Cannot select the output destination ofthe subsource in the Dual zone.• Cannot adjust the volume of the rearspeakers.▲ The Dual zone function is disabled.☞ (page 74)! Cannot play audio files.▲ "CD Read" of (page 100) is set to"2".! Cannot Folder select.▲ The Random play function is enabled.! Cannot perform Repeat play.▲ The PBC function of the Video CD isenabled.! • Cannot set up the equalizer.• Cannot set up the crossover network.▲ The Dual zone function is enabled.☞ (page 74)▲ The DSP Select is Bypass.☞ (page 93)What might seem to be a malfunction inyour unit may just be the result of slightmisoperation or miswiring. Before callingservice, first check the following table forpossible problems.General? The Touch Sensor Tone doesn’t sound.✔ The preout jack is being used.☞ The Touch Sensor Tone can’t be output fromthe preout jack.Tuner source? Radio reception is poor.✔ The car antenna is not extended.☞ Pull the antenna out all the way.✔ The antenna control wire is not connected.☞ Connect the wire correctly, referring to thesection on .Disc source? The specified disc does not play, butanother one plays instead.✔ The specified CD is quite dirty.☞ Clean the CD.✔ The disc is severely scratched.☞ Try another disc instead.Audio file source? The sound skips when an Audio file isbeing played.✔ The media is scratched or dirty.☞ Clean the media, referring to the CDcleaning of the section on (page 4).✔ The recording condition is bad.☞ Record the media again or use anothermedia.