12TROUBLESHOOTINGSymptom RemedySound cannot be heard. • Adjust the volume to the optimum level.• Check the cords and connections.“PROTECT” appears and no operationscan be done.Check to be sure the terminals of the speaker wires are insulated properly, then resetthe unit. If this does not solve the problem, consult your nearest service center.• Sound cannot be heard.• The unit does not turn on.• Information shown on the display isincorrect.Clean the connectors. ( 2)The unit does not work at all. Reset the unit. ( 3)• Radio reception is poor.• Static noise while listening to the radio.• Connect the antenna firmly.• Pull the antenna out all the way.“NA FILE” appears. Make sure the disc contains supported audio files. ( 11)“NO DISC” appears. Insert a playable disc into the loading slot.“TOC ERROR” appears. Make sure the disc is clean and inserted properly.“PLEASE EJECT” appears. Reset the unit. If this does not solve the problem, consult your nearest service center.Disc cannot be ejected. Press and hold to forcibly eject the disc. Be careful not to drop the disc when it isejected. If this does not solve the problem, reset the unit. ( 3)“READ ERROR” appears. Copy the files and folders onto the USB device again. If this does not solve theproblem, reset the USB device or use another USB device.“NO DEVICE” appears. Connect a USB device, and change the source to USB again.“COPY PRO” appears. A copy-protected file is played.“NA DEVICE” appears. Connect a supported USB device, and check the connections.“NO MUSIC” appears. Connect a USB device that contains playable audio files.“iPod ERROR” appears. • Reconnect the iPod.• Reset the iPod.Noise is generated. Skip to another track or change the disc.Tracks do not play back as you intendedthem to play.Playback order is determined when files are recorded.About Pandora• Pandora is available only in the U.S., Australia andNew Zealand.• Because Pandora is a third-party service, thespecifications are subject to change without priornotice. Accordingly, compatibility may be impaired, orsome or all of the services may become unavailable.• Some functions of Pandora cannot be operated fromthis unit.• For issues using the application, please contactPandora at pandora-support@pandora.com.• If the version of the OS of the connected iPhone isearlier than 4.0, start the Pandora application beforeselecting the PANDORA source.About iHeartRadio• iHeartRadio® is a third-party service, therefore thespecifications are subject to change without priornotice. Accordingly, compatibility may be impaired orsome or all of the services may become unavailable.• Some iHeartRadio® functionality cannot be operatedfrom this unit.MORE INFORMATION