Kenwood KDC-BT365U Instruction Manual

Also see for KDC-BT265U: Instruction manual

Contents

24TROUBLESHOOTINGSymptom RemedyCD / USB / iPod“LOADING” appears whenyou enter search mode bypressing .This unit is still preparing the iPod/iPhone music list. It maytake some time to load, try again later.Correct characters are notdisplayed (e.g. albumname).• This unit can only display uppercase letters, numbers, anda limited number of symbols.• Depending on the display language you have selected( 5), some characters may not be displayed correctly.“NA FILE” Make sure the disc contains supported audio files. ( 27)“NO DISC” Insert a playable disc into the loading slot.“TOC ERROR” Make sure the disc is clean and inserted properly.“PLEASE EJECT” Reset the unit. If this does not solve the problem, consultyour nearest service center.“READ ERROR” Copy the files and folders onto the USB device again. If thisdoes not solve the problem, reset the USB device or useanother USB device.“NO DEVICE” Connect a USB device, and change the source to USB again.“COPY PRO” A copy-protected file is played.“NA DEVICE” Connect a supported USB device, and check the connections.“NO MUSIC” Connect a USB device that contains playable audio files.“iPod ERROR” • Reconnect the iPod.• Reset the iPod.ANDROID• Sound cannot be heardduring playback.• Sound output onlyfrom the Androiddevice.• Reconnect the Android device.• If in [HAND MODE], launch any media player applicationon the Android device and start playback.• If in [HAND MODE], relaunch the current media playerapplication or use another media player application.• Restart the Android device.• If this does not solve the problem, the connected Androiddevice is unable to route the audio signal to unit. ( 27)Symptom RemedyANDROIDCannot playback at[BROWSE MODE].• Make sure KENWOOD MUSIC PLAY APP is installed onthe Android device. ( 8)• Reconnect the Android device and select theappropriate control mode.• If this does not solve the problem, the connectedAndroid device does not support [BROWSE MODE].( 27)“NO DEVICE” or“READING” keepsflashing.• Switch off the developer options on the Android device.• Reconnect the Android device.• If this does not solve the problem, the connectedAndroid device does not support [BROWSE MODE].( 27)Playback is intermittentor sound skips.Turn off the power saving mode on the Android device.“ANDROID ERROR” /“NA DEVICE”• Reconnect the Android device.• Restart the Android device.Pandora“ADD ERROR” New station creation is unsuccessful.“CHECK DEVICE” Check the Pandora application on your device.“NO SKIPS” The skip limit has been reached.“NO STATIONS” No stations are found.“STATION LIMIT” The number of registered stations has reached its limit.Retry after deleting unnecessary stations from your device.“CONNECT ERROR” Communication is unstable.“RATING ERROR” Registration of thumbs up/thumbs down has failed due toinsufficient network connectivity.“THUMBS N/A” Registration of thumbs up/thumbs down is not allowed.“LICENSE ERROR” You try to access from a country which Pandora is notdeliverable.JS_KWD_KDC_BT365U_KN_EN_7.indd 24 26/8/2015 9:49:50 AM