Kenwood KDC-BT39DAB Instruction Manual

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20Symptom RemedyANDROIDCannot playback at[BROWSE MODE].• Make sure KENWOOD MUSIC PLAY APP is installedon the Android device. ( 10)• Reconnect the Android device and make theappropriate setting in [ANDROID SETUP]. ( 10)• If this does not solve the problem, the connectedAndroid device does not support [BROWSE MODE].( 19)“NO DEVICE” or “READING”keeps flashing.• Switch off the developer options on the Androiddevice.• Reconnect the Android device.• If this does not solve the problem, the connectedAndroid device does not support [BROWSE MODE].( 19)Playback is intermittent orsound skips.Turn off the power saving mode on the Androiddevice.“ANDROID ERROR” /“NA DEVICE”• Reconnect the Android device.• Restart the Android device.Bluetooth®No Bluetooth device isdetected.• Search from the Bluetooth device again.• Reset the unit. ( 3)Bluetooth pairing cannotbe made.• Make sure you have entered the same PIN code toboth the unit and Bluetooth device.• Delete pairing information from both the unit andthe Bluetooth device, then perform pairing again.( 11)Echo or noise is heardduring a phoneconversation.• Adjust the microphone unit’s position. ( 11)• Check the [ECHO CANCEL] setting. ( 12)Phone sound quality ispoor.• Reduce the distance between the unit and theBluetooth device.• Move the car to a place where you can get a bettersignal reception.Symptom RemedyCD / USB / iPod“READING” keeps flashing. Do not use too many hierarchical levels or folders.Elapsed playing time isnot correct.Elapsed playing time is not correct.Correct characters are notdisplayed (e.g. albumname).This unit can only display uppercase letters, numbers, and alimited number of symbols. Uppercase Cyrillic letters can alsobe displayed if [РУССКИЙ] is selected. ( 5)“NA FILE” Make sure the disc contains supported audio files. ( 18)“NO DISC” Insert a playable disc into the loading slot.“TOC ERROR” Make sure the disc is clean and inserted properly.“PLEASE EJECT” Reset the unit. If this does not solve the problem, consultyour nearest service center.“READ ERROR” Copy the files and folders onto the USB device again. If thisdoes not solve the problem, reset the USB device or useanother USB device.“NO DEVICE” Connect a USB device, and change the source to USB again.“COPY PRO” A copy-protected file is played.“NA DEVICE” Connect a supported USB device, and check the connections.“NO MUSIC” Connect a USB device that contains playable audio files.“iPod ERROR” • Reconnect the iPod.• Reset the iPod.ANDROID• Sound cannot be heardduring playback.• Sound output onlyfrom the Androiddevice.• Reconnect the Android device.• If in [HAND MODE], launch any media player applicationon the Android device and start playback.• If in [HAND MODE], relaunch the current media playerapplication or use another media player application.• Restart the Android device.• If this does not solve the problem, the connected Androiddevice is unable to route the audio signal to unit. ( 19)TROUBLESHOOTING