ENGLISH 39TroubleshootingSymptom RemedyUSB/iPod“NA FILE” Make sure the media (USB) contain supported audio files.(Page 36)“COPY PRO” A copy-protected file is played (USB).“NO DEVICE” Connect a device (USB/iPod/iPhone), and change thesource to USB or iPod USB again.“NO MUSIC” Connect a device (USB/iPod/iPhone) that containsplayable audio files.“iPod ERROR” • Reconnect the iPod.• Reset the iPod.• Press and hold B SRC to turn off the power. Turn thepower on again for error recovery.“MEMORY FULL” You have reached the maximum storage limit of youriPod/iPhone.Bluetooth®No Bluetooth device isdetected.• Search from the Bluetooth device again.• Reset the unit. (Page 3)Bluetooth pairing cannotbe made.• Make sure you have entered the same PIN code to boththe unit and Bluetooth device.• Delete pairing information from both the unit andthe Bluetooth device, then perform pairing again.(Page 16)Echo or noise is heard duringa phone conversation.• Adjust the microphone unit’s position. (Page 15)• Check the [ECHO CANCEL] setting. (Page 17)Phone sound quality is poor. • Reduce the distance between the unit and the Bluetoothdevice.• Move the car to a place where you can get a better signalreception.Phone call sound cannot beheard from the car speakers.• Press 6 IW during a call to switch between hands-freeand private talk mode. (Page 17)Symptom RemedyBluetooth®Voice calling method is notsuccessful.• Use voice calling method in a more quiet environment.• Reduce the distance from the microphone when youspeak the name.• Make sure the same voice as the registered voice tag isused.Sound is being interrupted orskipped during playback of aBluetooth audio player.• Reduce the distance between the unit and the Bluetoothaudio player.• Turn off, then turn on the unit and try to connect again.• Other Bluetooth devices might be trying to connect to theunit.The connected Bluetoothaudio player cannot becontrolled.• Check whether the connected Bluetooth audio playersupports Audio/Video Remote Control Profile (AVRCP).(Refer to the instructions of your audio player.)• Disconnect and connect the Bluetooth player again.“NOT SUPPORT” The connected phone does not support Voice Recognitionfeature or phonebook transfer.“NO ENTRY” There is no registered device connected/found viaBluetooth.“ERROR” Try the operation again. If “ERROR” appears again, checkif the device supports the function you have tried.“NO INFO”/“NO DATA” Bluetooth device cannot get the contact information.“HF ERROR XX”/“BT ERROR”Reset the unit and try the operation again. If this does notsolve the problem, consult your nearest service center.“SWITCHING NG” The connected phones might not support phoneswitching feature.The Bluetooth connectionbetween the Bluetoothdevice and the unit isunstable.Delete the unused registered Bluetooth device from theunit. (Page 19)