Keydemon USB 4MB User Manual
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KeyDemon USBTroubleshootingThe KeyDemon USB will not work with the following hardware configurations:1. Internal laptop keyboards2. Bluetooth keyboards3. USB-PS/2 and PS/2-USB adapters4. Non-conformant USB keyboardsThe keyboard is not respondingThe keyboard connector or the keylogger connector is not inserted firmly. Please check theconnection with the USB keyboard and port.The keylogger does not switch to Flash Drive modePlease check the following:1. Is the keylogger inserted between the keyboard and the keyboard port on the PC orhub?2. Is your 3-key combination correct?3. Are you pressing the 3 keys simultaneously? The 3-key combination will not beaccepted if pressed sequentially.Problems with logging national charactersPlease check if you have downloaded the correct layout file and copied it to the flash disk rootdirectory? If not, please check the National keyboard layouts section.The keyboard doesn’t work in Flash Drive modeThis is normal behavior. In Flash Drive mode, the keylogger will install the removable diskinstead of the keyboard. Use the mouse to copy the log file to the hard drive, then restorenormal operation. Alternatively, you may connect the keyboard to a different USB port afterswitching to Flash Drive mode.The mouse and keyboard don’t work in Flash Drive modeThis can happen on wireless keyboards and keyboard/mouse combos. In Flash Drive mode,the keylogger will install the removable disk instead of the keyboard/mouse combo. To getaround this, connect the keyboard/mouse to a different USB port after switching to FlashDrive mode.Copyright © 2010 KeyDemon16 |
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