Keysight Technologies M9260A Startup Manual

Keysight Technologies M9260A Startup Manual Manual pdf 22 page image

1 Inspection, Installation, and Verification22 Keysight M9260A Startup GuideReturn the module for serviceShould it become necessary to return the M9260A for repair or service, follow thesteps below:1 Review the warranty information shipped with your product.2 Contact Keysight to obtain a Return Material Authorization (RMA) and returnaddress. If you need assistance finding Keysight’s contact information, go towww.keysight.com/find/assist (worldwide contact information for repair andservice) or refer to the Support information on the product website atwww.keysight.com/find/M9260A.3 Write the following information on a tag and attach it to the defective M9260A.– Name and address of owner. A P.O. box is not acceptable as a returnaddress.– Product model number (for example, M9260A).– Product serial number (for example, MYXXXXXXXX). The serial numberlabel is located on the side panel of the module. The serial number can alsobe read from the Soft Front Panel interface, but only after the software isinstalled.– Description of failure or service required.4 Carefully pack the module in its original ESD bag and packing carton. If theoriginal carton is not available, use bubble wrap or packing peanuts and placethe instrument in a sealed container and mark the container “FRAGILE”.5 On the shipping label, write “ATTENTION REPAIR DEPARTMENT” and the RMAnumber.NOTE Refer to the product by its serial number and model number if anycorrespondence is required.