51Service and Spare PartsIf the event of your appliance requiring service, or if you wish to pur-chase spare parts, please contact Service Force by telephoning:Your telephone call will be automatically routed to the Service ForceCentre covering your post code area.For the address of your local Service Force Centre and further informa-tion about Service Force, please visit the website atwww. serviceforce.co.ukBefore calling out an engineer, please ensure you have read the detailsunder the heading „What to do if...“When you contact the Service Force Centre you will need to give thefollowing details:1. Your name, address and post code.2. Your telephone number.3. Clear and concise details of the fault.4. The model and serial number of the appliance (found on the ratingplate)5. The purchase date.Please note that a valid purchase re-ceipt or guarantee documentation isrequired for in-guarantee servicecalls.Customer CareFor general enquiries concerningyour AEG appliance, or for furtherinformation on AEG products pleasecontact our Customer Care Depart-ment by letter or telephone at theaddress below or visit our website at www.aeg.co.uk.(*) Calls may be recorded for training purposes0870 5 929 929Customer Care DepartmentMajor AppliancesAEG Domestic AppliancesAddington WayLutonBedfordshire, LU4 9QQTel: 08705 350350 (*)For Customer Service in the Republicof Ireland please contact us at the ad-dress below:AEG/ Electrolux Group (Ire) LtdLong Mile Road/ Dublin 12Republic of IrelandTel: +353 (0) 1 4090754Email: service.eid@electrolux.ie