LaCie 324I User Manual

Also see for 324i: Brochure & specs Quick install guide

LaCie 324I User Manual Manual pdf 39 page image

LaCie 324i LCD Monitor TroubleshootingUser Manual page 39If your LaCie 324i Monitor is not working correctly, please re-fer to the following checklist to determine the source of theproblem. If you have gone through all of the points on thechecklist and your monitor still does not work properly, pleasecheck the FAQs that are regularly published on our web site –www.lacie.com.If you need further assistance, please contact your LaCie reselleror LaCie Customer Support (see section 6. Contacting CustomerSupport for details).Manual UpdatesLaCie strives to provide comprehensive User Manuals. It is ourgoal to provide a friendly, easy-to-use format that will help youquickly install and understand your LaCie device.Please check our web site regularly for updates to the User Man-ual for your product.www.lacie.com5. TroubleshootingProblem SolutionNo picture ✦ The signal cable should be completely connected to your computer’s display port.✦ If applicable, the display card should be completely seated in its slot.✦ To properly receive power on the 324i, make certain that: the power cable is plugged into alive electrical outlet; the power switch on the bottom is switched on; and the power button onthe front has been turned on.✦ Confirm that the resolution selected in the operating system is supported by the monitor. Con-sult your display card or system manual to change the graphics mode).✦ Check the monitor and your display card with respect to compatibility and recommended set-tings.✦ Check the signal cable connector for bent or pushed-in pins.✦ Verify that you have selected the right video input port. Cycle through the inputs by tapping theINPUT key on the front panel of your monitor.✦ Turn the monitor Off and On using the front power button.Power key does not respond ✦ Unplug the monitor power cord from the AC outlet to turn off and reset the monitor.✦ Confirm that the electrical outlet is working properly.LED on monitor is not lit ✦ Confirm that: the power cable is plugged into a live socket; the power switch on the bottom isON; and the power button is turned on.Image Persistence ✦ Image persistence is a residual or “ghost” image of a static figure or object. The static figure orobject remains visible on the screen even though a new image is on the display. This is usuallydue to static images being displayed for a long period of time. Fortunately, image persistenceon LCD monitors is not permanent. To alleviate image persistence, turn off the monitor for aslong as the previous image was displayed. For example, if an image was on the monitor forone hour and a residual image remains, the monitor should be turned off for one hour to erasethe image.✦ LaCie recommends using a moving screen saver at regular intervals whenever the screen is idle.It is also a good idea to turn off the monitor when it is not in use.continued on the next page>>