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LaCie 5big Network 2 User Manual

Also see for 5big Network 2: User manualUser manualDatasheetQuick install guideManual

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Contents
  1. Table Of Contents
  2. general use precautions
  3. Introduction
  4. Minimum System Requirements
  5. Box Content
  6. Views of the Drive
  7. LED Behavior
  8. Connecting to a Network
  9. STEP 1: Connect the Power Supply
  10. STEP 2: Connect the Ethernet Cable
  11. STEP 3: Connect using LaCie Network Assistant
  12. STEP 4: Completing the Setup Wizard
  13. Power Button Functions
  14. Assigning a Static IP Address
  15. Accessing and Transferring Files
  16. Accessing Shares Using LaCie Network Assistant
  17. Switching User
  18. Map Shares
  19. Accessing Shares Using File Browser
  20. Accessing Shares via FTP
  21. Accessing Shares through the Internet
  22. Multimedia Server
  23. iTunes Music Server
  24. About iSCSIShare
  25. Administering Your LaCie 5big Network 2
  26. Dashboard: Accessing
  27. Dashboard: Welcome
  28. Dashboard: General Settings
  29. Active Directory
  30. Dashboard: Users
  31. Deleting a User
  32. Dashboard: Groups
  33. Deleting a Group
  34. Dashboard: Shares
  35. Setting/Modifying Access Rights for Users/Groups
  36. Dashboard: Network
  37. Advanced Settings
  38. Dashboard: Drive Information
  39. Dashboard: Eco Management
  40. UPS Management
  41. Wake on LAN
  42. Dashboard: Support
  43. Email Notification Events
  44. Dashboard: Download
  45. Dashboard: Copy
  46. Dashboard: External Ports
  47. Connecting an External Hard Drive
  48. Dashboard: RAID
  49. About RAID Modes
  50. Installing a New Disk
  51. Update Product Software
  52. Method 2: Update with LaCie Network Assistant Software
  53. Reset to Factory
  54. Troubleshooting
  55. Troubleshooting the Network Connection
  56. Contacting Customer Support
  57. LaCie Technical Support Contacts
  58. Warranty Information
LaCie 5big Network 2 User Manual Manual pdf 63 page image
LaCie 5big Network 2 • DESIGN BY NEIL POULTON Contacting Customer SupportUser Manual page 63Before You Contact Technical Support1. Read the manuals and review section 5. Troubleshooting.2. Try to isolate the problem. If possible, make the drive the onlyexternal device on the CPU, and make sure that all of the cablesare correctly and firmly attached.If you have asked yourself all of the pertinent questions in the trou-bleshooting checklist, and you still can’t get your LaCie drive to workproperly, contact us at www.lacie.com. Before contacting us, makesure that you are in front of your computer and that you have thefollowing information on hand:Information Location1. LaCie hard drive serialnumberLocated on a sticker next toone of the product feet.2. Macintosh/PC model Mac users: Click on theApple icon in the menu barand select About This Mac.Windows users: Right clickMy Computer and selectProperties > General.3. Operating system version4. Processor speed5. Computer memory6. The brands and modelsof other internal andexternal peripherals in-stalled on your computerMac users: Click on theApple icon in the finder barand select About This Mac.Select More Info... The Ap-ple System Profiler will launchand will list your internal andexternal peripherals.Windows users: Right clickMy Computer and selectProperties > Hardware.7. Web browser type andversionMac users: Click applicationname in menu bar and selectAbout [product]Windows users: Click Helpand then About [product]6. Contacting Customer Support
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5big Network 2
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