LaCie blue eye pro User Manual
Also see for blue eye pro: User manualQuick install guide
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LaCie blue eye proUser Manual page 38Troubleshooting8. TroubleshootingIn the event that your LaCie blue eye pro software orhardware is not working correctly, please refer to the fol-lowing checklist to find out the source of the problem. Ifyou have gone through all of the points on the checklistand your product is still not working correctly, pleasehave a look at the FAQs that are regularly published onour Web site – www.lacie.com. One of these FAQsmay provide an answer to your specific question. Youcan also visit the drivers page, where the most recentsoftware updates will be available.If you need further assistance, please contact yourLaCie reseller or LaCie Technical Support (see page 40,Contacting Customer Service for details).TeChNICAl NOTe: Manual UpdatesLaCie is constantly striving to give you themost up-to-date, comprehensive User’s Manualsavailable on the market.It is our goal to provide you with a friendly, easyto-use format that will help you quickly install andutilize the many functions of your new device.If your manual does not reflect the configura-tions of the product that you purchased, pleasecheck our Web site for the most current versionavailable.Problem Question SolutionIssues with theLaCie blue eyecolorimeter.Is the LaCie blue eye colorimeterbeing recognized?Verify that the LaCie blue eye colorimeter is connected to your com-puter through a USB port; also verify that the proper device has beenselected in the Device menu of the blue eye pro software.Can the LaCie blue eye colorimeterbe connected to the USB port onApple keyboards?Yes, the Apple keyboard provides a sufficient amount of power for thecolorimeter.Can the LaCie blue eye vision cali-brator be used with the LaCie blueeye pro software?The LaCie blue eye vision calibrator can be used with the LaCie blueeye pro software in Windows only. Under Mac OS X, this calibratoris unfortunately not supported. Please refer to page 15, Using AnotherColorimeter for more information.Issues regardingthe calibration ofmonitors otherthan the LaCie300/500 SeriesMonitor.Is the process for calibrating a moni-tor other than the LaCie 300/500Series Monitor the same?No, the calibration process is different. Please refer to pages 29 to 35 forfull instructions and additional information.Can LaCie photon monitors be cali-brated in DVI or VGA mode withthe LaCie blue eye pro software?Yes, but the calibration process will be manual. Please refer to pages 29to 35 for full instructions and additional information.Issues regardingthe Select ProfileModule.Why don’t all of the saved ICC pro-files appear in the dropdown menuof the Select Profile module?The drop-down menu displays the last 49 profiles created using theLaCie blue eye pro. If you have created more than 49 profiles, you willneed to erase or move the older and/or un-used profiles to a folder otherthan the Colorsync folder (Library > Colorsync > Profiles). |
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