LANCOM 1811 Wireless DSL – LANCOM 1821+ Wireless ADSL Chapter 10: Troubleshooting81EN10 TroubleshootingIn this chapter, you will find suggestions and assistance for a few common dif-ficulties.10.1 No DSL connection is establishedAfter start-up the router automatically attempts to connect to the DSL provi-der. During this process, the LAN-link LED will blink green. If successful, theLED will switch over to steady green. If, however, the connection can't be esta-blished, the LAN-link LED will light up red. The reason for this is usually oneof the following:Problems with the cabling?Only the cable provided with your device should be used to connect to DSL.This cable must be connected to the Ethernet port of your broadband accessdevice. The LAN link LED must light green indicating the physical connection.Has the correct transfer protocol been selected?The transfer protocol is set along with the basic settings. The basic setupwizard will enter the correct settings for numerous DSL providers automati-cally. Only if your DSL provider is not listed, you will have to enter manuallythe protocol being used. In any case, the protocol that your DSL provider sup-plies you with should definitely work.You can monitor and correct the protocol settings under:10.2 DSL data transfer is slowThe data transfer rate of an broadband (Internet) DSL connection is dependentupon numerous factors, most of which are outside of one's own sphere ofinfluence. Important factors aside from the bandwidth of one's own Internetconnection are the Internet connection and current load of the desired target.Numerous other factors involving the Internet itself can also influence thetransfer rate.Configuration tool Run commandLANconfig Management Interfaces Interface settings WAN Inter-faceWEBconfig Expert Configuration Setup Interfaces WAN Interface