31TROUBLESHOOTING TIPSCheck this List of Symptoms and Suggested Steps To Take before requesting Service. You may be able to solve the problem yourself.If you face problems connecting the TV to external devices, please refer to the User Guide of the external device or call their service centersfor help. Charges for TV installation and adjustments of customer controls are not covered under your warranty.SYMPTOMS SUGGESTED STEPS TO TAKEHookup Can't get externalaudio equipmentto work with TV.1. SPDIF output audio only in digital mode and the audio equipment used must have the decoder.2. Monitor Out Audio LR output audio for both analog and digital programsInstallation Can't get the AVchannels on the TVscreen.Press the AV button on the remote control repeatedly to select the desired AV channels. Note:AV button on the remote control repeatedly to select the desired AV channels. Note:AVSVHS can only be selected if a S-VHS device is connected and powered on.Installation TV DisplaysWrongChannel or NoChannels Above13Go to TUNER MODE in the television menu and select the correct signal source, then perform theautomatic installation again. (Refer to page 11).Installation Channel numbersdo not follow thechannel numberof theprograms.Go to TUNER MODE in the television menu and select the correct signal source, then perform theautomatic installation again. (Refer to page 11).Installation Auto programing istaking too long.Auto programing may take 20 to 40 minutes depending on the number of channels that are available.Settings Error messagesappear on thescreen of TV:No SignalNo ProgramAudio OnlySound Disturbing sound(such as buzzing,clicking, cracking,humming, whistling,etc).It is normal to hear a disturbing sound (such as buzzing, clicking, cracking, humming, whistling, etc)from a distance less than 2 meters (6 feet) with the television sound muted.If problem occurs on one channel, you may have a signal problem. Please contact the cable provideror local broadcaster regarding the specifi c channel.Sound Sound is not inStereo.This could be due to any of the following reasons:1. Not all transmitted broadcasts by the cable or broadcast stations are in STEREO. Try checkingwith several major network stations to be sure that the station you selected is in STEREO.2. When SAP is turned ON, the sound mode is automatically set to MONO.3. Sound mode is set to MONO. Set the sound mode to STEREO. (Refer to page 19).4. When using an AV input, the television will not display STEREO even though it is producingstereo sound.General No power to theTVCheck the TV power cord. Unplug the power cord from the TV, wait 10 seconds, then reinsertthe plug into your wall outlet. Power On the TV again.Plug the power cord directly to the wall socket and not via an extension cord.If you need to use an extension cord, check that the fuse on the AC power strip is not blown.Check that the antenna / cable is connected properly and that you have selected the correcttuner mode (refer to page 11).There could be temporarily no transmission on the selected channel. You may like to add thesechannels to the Weak Dig Sig. list. (refer to page 15). When transmission is resumed or whenavailable, your TV will receive it.The current channel has only audio transmission.