ENEN-6316. TROUBLESHOOTINGProblem TipNo power. Check if the AC cord is properly connected.Unplug the AC cord once, and wait for 5-10 seconds and then plug it inagain.No sound or picture. Check if the connected TV is turned on.Check if the connections are made securely and correctly.Check whether the connected TV or other device supports HDCP. (This unitwill not output a video signal unless the other device supports HDCP.)Check whether the output format of this unit (HDMI FORMAT) matchesthe supported input format of the other connected device.Press and hold [PLAY ÆÆ] on the front panel for 5 seconds to change thesetting back to its default.No reaction to the remote control. Connect the unit to the power outlet.Point the remote control at the unit.Insert the batteries with the correct polarity.Insert new batteries in the remote control.No audio / video signal on thedisplay device via HDMI cable.If the unit is connected to an unauthorized display device with an HDMIcable, the audio / video signal may not be output.Perform an HDMI cable hotplug, wherein you disconnect the HDMI cablefrom the TV and this unit and then reconnect it to both the devices whilethey are powered on.Ensure that your HDMI cable is certified.No high-definition video signal onthe TV screen.Does the disc contain high-definition video? High-definition video is notavailable when the disc does not contain it.Does the TV support high-definition video? High-definition video is notavailable when the TV does not support it.No audio signal from theloudspeakers of the TV screen.Assign the audio input of the TV to the corresponding video input.Ensure that the TV's speakers are turned on in the TV menu.No audio signal from theloudspeakers of the audio system.Turn on the audio system.Set the audio system to the correct external audio input.Increase the volume level of the audio system.Distorted picture. Sometimes a small amount of picture distortion may appear. This is not amalfunction.Connect this unit directly to the TV. If the audio / video cables are connectedto a VCR, pictures may be distorted due to the VCR copyright protectionsystem.Completely distorted picture orblack / white picture with Blu-rayDisc™ / DVD.Make sure the disc is Region compatible or otherwise compatible with thisunit.No sound or distorted sound. Adjust the volume.Check if speakers are connected correctly.Check the HDMI connections.Check the settings in “Audio Out” menu.Continued on next page.