34Service, spare parts and guaranteeMaintenance and repairThe maintenance and repair of modern engines as well as all safety devices require qualified technical training and a special work‑shop equipped with special tools and testing devices.Any work not described in this Manual may be performed only by a MAKITA service center.The MAKITA service centers have all the necessary equipment and skilled and experienced personnel, who can work out cost‑effective solutions and advise you in all matters. To find your local distributor, please visit www.makita‑outdoor.comRepair attempts by third parties or unauthorized persons will void all warranty claims.Spare partsReliable long‑term operation, as well as the safety of your chain saw, depend among other things on the quality of the spare partsused. Use only original MAKITA parts.Only original spare parts and accessories guarantee the highest quality in material, dimensions, function and safety.Original spare parts and accessories can be obtained from your local dealer. He will also have the spare part lists to determine therequired spare part numbers, and will be constantly informed about the latest improvements and spare part innovations.Please bear in mind that if parts other than original MAKITA spare parts are used, this will automatically invalidate the MAKITAproduct guarantee.GuaranteeMAKITA guarantees the highest quality and will therefore reimburse all costs for repair by replacement of damaged parts resultingfrom material or production faults occurring within the guarantee period after purchase. Please note that in some countries particularguarantee conditions may exist. If you have any questions, please contact your salesman, who is responsible for the guarantee ofthe product.Please note that we cannot accept any responsibility for damage caused by:• Disregard of the instruction manual.• Non‑performance of the required maintenance and cleaning.• Incorrect carburetor adjustment.• Normal wear and tear.• Obvious overloading due to permanent exceeding of the upper performance limits.• Use of guide bars and chains which have not been approved.• Use of guide bar and chain lengths which have not been approved.• Use of force, improper use, misuse or accidents.• Damage from overheating due to dirt on the fan housing.• Work on the chain saw by unskilled persons or inappropriate repairs.• Use of unsuitable spare parts or parts which are not original MAKITA parts, insofar as they have caused the damage.• Use of unsuitable or old oil.• Damage related to conditions arising from lease or rent contracts.• Damages caused by disregarding loose outer bolted connections.Cleaning, servicing and adjustment work is not covered by the guarantee. All repairs covered by the guarantee must be performedby a MAKITA service center.