© MuxLab Inc. Passive CCTV/GLI Hub Installation GuidePage 16Picture Probable Causes Possible SolutionsExceededdistancespecificationsLower gradeUTP cable isintroducing highlossesCheck DC loop resistance andverify if distance spec isexceededReduce cable length or eliminatehigh-loss componentsReplace cable by higher gradeWires reversedon signal pair onone sideMake sure that the wires on thesignal pair are not reversed onone side.Split pair Check if the UTP pairs are splitand correct. Each signal pairmust be twisted.Picture losescolor, faded orweakLower gradeUTP cable isintroducing highsignal losses.Use signal repeater for extendeddistance or replace cable byhigher grade.Wrong pinconfiguration.Check wiringNo power orintermittent powerat camera DistanceexceededVerify distance specifications forremote power. Move powercloser to camera.PTZ controls notrespondingWrong pin config Check wiring.When contacting your nearest MuxLab dealer or MuxLabTechnical Support please have the following information ready:• Unit model number.• Cabling lay-out. Include model of camera and DVR used,power supply voltage, camera wattage, cable length and type.• Description of problem.• List of tests performed.