MuxLab UHD-4K Quick Installation Manual

Contents

MuxLab UHD-4K Quick Installation Manual Manual pdf 2 page image

© MuxLab Inc. 2015InstallationIn order to install the HDMI Video Scaler, please follow the steps below:1. Connect the HDMI video source to the input connector of the HDMIVideo Scaler.2. Connect the HDMI display equipment to the scaled output connectorof the HDMI Video Scaler.3. Optional: Connect the HDMI display equipment to the bypass outputconnector of the HDMI Video Scaler. The bypass output will alwaysdisplay the current resolution of the source.4. Select the appropriate mode using the front switch (3 options): Bypass: Video capability supported by the television. Up: Upscale the 1080p/24Hz video to 4K/24Hz. Down: Downscale a 4K/24Hz video to 1080p/24HzNote: If the source refresh rate is something else than 24Hz, thevideo signal cannot be Upscale or Downscale.5. Connect the 5 VDC power supply to the product first, and then plugthe power supply into an AC power outlet.6. Power on the HDMI equipment and verify the image quality.7. The following diagram shows the final configuration.TroubleshootingThe following tables describe some of the symptoms, probable causes and possiblesolutions in respect to the installation of the HDMI Video Scaler.Picture/Sound Probable Cause Possible SolutionNo Image Wiring Check continuityCheck correct wiringNo Image Synchronization Power off the source and the display.Power on the devices.No Image Resolution not supported The source signal is 4K or the scaledswitch is set to “Up” and the displaydevice is not supporting 4K signal.Flickering Image Synchronization Check HDMI cable lengthChoppy Sound Synchronization Check HDMI cable lengthNoise in image Weak signal Check HDMI cable lengthGreen or pink hue Cable Check HDMI cables and replace.Multi-Channel notworkingSink equipment notsupporting Multi-Channel configurationVerify that the sink device connectedto the HDMI output is supportingMulti-Channel sound configuration.If you still cannot diagnose the problem, please call MuxLab Customer TechnicalSupport at 877-689-5228 (toll-free in North America) or (+1) 514-905-0588(International).

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