NEC 1760 - SilentWriter B/W Laser Printer User Manual

NEC 1760 - SilentWriter B/W Laser Printer User Manual Manual pdf 130 page image

9–2 User’s GuideNEC Technical SupportNEC Technical Support is available to answer yourquestions, Monday through Friday, 8:30 a.m. to8:00 p.m., Eastern Standard Time.Please have the following printer information readywhen you contact NEC• Model number• Serial number• Page count (shown on the printer test page)• Date and place of purchase• Maintenance agreement number (if printer isalready under agreement)note: NEC Technical Support can help you with theinitial installation of this product. Please contact youroperating system or network software vendor if yourequire assistance in optimizing or customizing yoursystem.How to Contact NECThere are a number of ways to contact us or receiveinformation about technical issues, products, andservices.Contacting NEC Technical Support by TelephoneIn the United States, the NEC toll-free number forprinter technical support and repairs is 1-800-632-4650.In Canada, call 1-800-284-4484 for technical support andrepair information in English. Call 1-800-284-4026 fortechnical support and repair information in French.Contacting NEC Customer Service by TelephoneIn the United States and Canada, call 1-800-632-4650to speak to a representative about new product sales,extended warranties, product literature, andcustomer service.Sending Internet Electronic MailYou can email your questions to us. NEC will respondwithin one business day. Send email messages totech-support@nectech.comSending a FaxYou can fax questions or comments to NEC at1-978-742-7809Be sure to indicate the number where NEC cantelephone or fax a response.Using FastFacts—NEC’sInformation Retrieval SystemNEC’s technical support staff have created technicalnotes and tips for using NEC products. You can orderthese documents by touchtone menu and have themautomatically sent to your fax machine.To use NEC FastFacts, dial1-800-366-0476Follow instructions for ordering documents andproviding your return fax number.Reaching the NEC Bulletin Board SystemYou can use the NEC Bulletin Board System (BBS) tosend messages and transfer files. The BBS number is1-978-742-8706