NEC 17600SUG05 User Manual

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Contents

NEC 17600SUG05 User Manual Manual pdf 61 page image

Using the Call Waiting OptionCall Waiting lets the NVM-Series Automated Attendant callers send asignal (beeps) to your extension while you are busy on a call. Thisway, you know when another call is waiting for you.It works like this: When you are busy on a call, the Automated Attendant says this to acaller: Extension XXX (or your name) is busy. To leave a message,press 1. To wait for the extension to become available, press 2.For other options, press 3. If a caller presses 2, you hear beeps at your extension. To answer the Call Waiting beeps, see the User's Guide for yourphone. If you do not answer the Call Waiting beeps within a pre-programmed amount of time, NVM-Series lets the caller leave youa message.To let callers page you when you are busy instead of sending you CallWaiting beeps, see your System Administrator. You still have to turnon Call Waiting using steps 1-4. In addition, you have to record aPaging Message (see About the Paging Message on page 18).Notes: (1) If you turn on Auto Attendant Do Not Disturb (see alsoRecording a Mailbox Greeting) or Paging Message, CallWaiting will not be available to callers.(2) Call Queuing overrides Call Waiting, but only if the pre-pro-grammed number of idle Voice Mail ports is available. Formore information, (see About Call Queuing on page 17).(3) Call Waiting does not apply to callers who dial your directline while it is forwarded to your mailbox.1. Call your mailbox (see page 6).2. Press OP (67).3. Press CW (29).4. Follow the voice prompts.To turn on/off themailbox OPtioncalled, Call Waiting57Using Mailbox Options