NEC 28i System Manual

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Toll Restriction (When Checked In)2-422. Hotel/Motel FeaturesWith Toll Restriction (When Checked In), you can control your guest’slong distance dialing automatically when they check in. This optionallows you to set up two completely different Toll Restriction modes. Thefirst mode determines the types of calls your staff can place from a roomtelephone when the room is checked out (Service Code 139). This is thebusiness mode Toll Restriction. The second mode sets the Toll Restrictionlimits for your guests as soon as you check them in (Service Code 138).This is the hotel mode Toll Restriction.In the checked out mode, for example, you may want to allow your staff tocall locally and within your area code. This would allow them to contactsuppliers and other service providers without going to the front desk eachtime. In the checked in mode, however, you may want to completelyrestrict outgoing calls and force your guests to use your metered services.(This can also tie into Single Digit Dialing described later in this chapter.)In many cases, such simplified Toll Restriction scenarios may be ade-quate. However, since each mode uses the full capabilities of the system’sToll Restriction programming, you can make the calling restriction aselaborate as you need it to be.Toll Restriction (When Checked In) also allows you to change the TollRestriction level of a room telephone while the room is checked in. Thisallows you to provide more permissive Toll Restriction to high priorityguests. It also allows you to enforce less permissive dialing privileges toguests if you suspect the potential for abuse.Note: Station Restriction Codes dialed by the supervisor or sent from anoptional PMS system can override Toll Restriction (When CheckedIn). Refer to the PMS Integration feature for more information.Control yourguests longdistance dial-ing once theycheck in.