Using the dual wireless conferencing systemThe conferencing pods in the dual-pod conferencing system function only with their associated baseunit.The base unit and conferencing pods are programmed at the factory and have matching serialnumbers: the serial number for the base is found on a label on the back of the base and the serialnumber for the pods is found on a label on the bottom of each pod.There are a few minor differences between single-pod and dual-pod operation, as detailed in thefollowing paragraphs.Answering a call• Both pods ring during an incoming call. Each pod's ringer melody and volume depends onthat pod's settings. Pressing ON/OFF on either pod activates both pods.During a call• Changing the speaker volume, and muting or unmuting the microphone, causes both pods tochange simultaneously.• If one pod loses its link to the base due to low battery power or being moved out of range,the call will continue on the other pod.Ending a call• Pressing ON/OFF on either pod ends the call and places both pods into standby mode, readyfor another call.Caring for your NEC Max Plus Conference Unit• Follow all warnings and instructions marked on your NEC Max Plus conference unit.• Unplug base unit and conferencing pod from the wall outlet before cleaning.• Do not use liquid or aerosol cleaners. Use a damp cloth moistened with water to clean the outsideof your conferencing pod or base unit and power supply.Electrical considerations• Use only the power adapter that comes with your conferencing phone.• Use only the battery pack that ships with your phone.TroubleshootingIf you are having trouble with your NEC Max Plus, it might be improperly set up orother equipment might be malfunctioning. To begin, check for the following or consultthe chart on the next page:• The NEC Max Plus base unit is plugged into the proper volt electrical outlet and its power light ison.• The battery pack in the pod section is fully charged and plugged in correctly.• The telephone cord from the base unit is securely connected to the telephone wall jack.• The equipment the other party is using is comparable in quality to your NEC Max Plus confer-encing phone and is working properly. While the NEC Max Plus works with lower quality prod-ucts, the quality of the conference will be impacted if the party you are conferencing with haspoor quality equipment.MaintenanceIf you hear It could be thatBeeping soundbefore dialingNo dial toneStatic or noiseCalls can comein, but you can'tdial out.Try thisPod section is out ofrangeBase unit is not powered.Move pod section closer to thebase unit.Make sure base unit is pluggedinto a power outlet and thePower LED is lit.Base unit is notconnected to telephonejack.You are not using ananalog phone line.Connect the base unit to thetelephone jack using thesupplied telephone cable.Check that you are using ananalog phone line. Consult yourIT department for help.You have a badtelephone connection.You have a badtelephone line.The other party's roomis too noisy.Place the call again to see ifanother line provides a betterconnection.Plug a working phone into thephone jack. If the line is stillnoisy, call your telephonecompany.Ask the other party to turn offnoisy equipment.The dialing mode (toneor pulse) is setincorrectly for yourservice.See page 10 for instructionson changing the dialing mode.Poor audio Building construction islimiting phone range.The equipment on thefar end is of lesser quality.Move base unit closer to the phone.The equipment should be upgraded.Participants can try sitting closerto equipment and eliminatebackground noises.NEC Conference Max Plus — Maintenance 13NEC Conference Max Plus — Maintenance12Dual Wireless