8-18 TroubleshootingProblems with Disk Array ConfigurationCheck the following if the server configuring a disk array does not operate properly or a utility doesnot operate correctly. If a relevant item is found, follow the processing method.Fail to display the BIOS banner to run the utility:T Is the mother board configured?→ Change the RAID configuration jumper on the mother board (see Chapter 4).Fail to install the OS:T Is the disk array controller configured?→ Provide proper configuration for the disk array controller by using theSoftwareRAID Setup Utility (see Chapter 4).Fail to start the OS:T Is the BIOS of the disk array controller changed?→ Change the RAID configuration jumper on the mother board (see Chapter 4).T Does POST recognize the disk array controller?→ After making sure that the disk array controller is connected correctly, then poweron the server.→ The disk array controller on the mother board may be failed. Contact your servicerepresentative.Rebuild fails:T Is the capacity of the hard disk drive to be rebuilt sufficient?→ The hard disk drive to be rebuilt should have the same capacity of the failed haddisk drive.T Is RAID0 configured?→ RAID0 has no data redundancy, therefore, Rebuild is disabled in the RAID0configuration. Replace the failed hard disk drive, create the configuration dataagain and initialize the hard disk drives. Then recover the data by using backupdata.
