8. TroubleshootingExpress5800/R320e-E4, R320e-M4 Maintenance Guide (Linux)76Chapter 1 Maintenance8.8 Problems With Optical Disk Drive and Flash FDD[?] Unable to access or play optical disks such as CD-ROMs/DVD-ROMs: Is the DVD/CD-ROM supported by the server? For a disk such as a CD with copy guard which does not conform to the CD standard, the playbackof such a disk with the optical disk drive is not guaranteed. The DVD/CD-ROM for Macintosh is not supported. Is the CD-ROM properly set in the optical disk drive tray? There is a holder in the tray to secure the disk. Make sure that the disk is securely placed in theholder.[?] Unable to eject a disk using the eject button: Eject the disk in the following procedure.1. Press the POWER switch to turn off the server (System POWER LED is off).2. Use a 100 mm long metal pin that is 1.2 mmin diameter (or uncoil a thick paper clip) andinsert it into the forced eject hole at the frontof the tray. Keep pressing slowly until the traycomes out.Important Do not use anything that easily breaks such as toothpicks or plastic. If you still cannot eject the disk, contact the maintenance service company.3. Pull the tray out with your hands.4. Remove the disk.5. Push the tray back to its original position.[?] Fail to access (read or write) to the Flash FDD: Is the Flash FDD write-protected? Place the write-protect switch on the Flash FDD to the "Write-enabled" Position. Is the Flash FDD formatted? Use a formatted Flash FDD. Refer to the manual that comes with the OS for formatting. Is another Flash FDD connected to this server? One Flash FDD can only be connected to a USB connector of this server.[?] The Flash FDD doesn’t operate normally after failover: Reconnect Flash FDD once after removing. When the server process failover with the Flash FDD connected, the Flash FDD is not normallyrecognized. In that case, once remove the Flash FDD, and reconnect to this server.Forced eject hole
