NEC NECCare Standard/300 Maintenance Manual

Also see for Care Standard/300: Maintenance and service guide

Contents

IntroductionNEC Corporation of America, “NECAM”, offers one of thestrongest warranty programs in the computer industry. Thisdocument will focus on the NECCare Standard WarrantyProgram for the Express5800/300 Series Fault TolerantServers.Warranty RegistrationFor efficient service, register your system online at:http://www.necam.com/registrationUpon receipt of the registration information of your new NECproduct you will be entitled to utilize NEC’s online Self-Support web site. You will find such information as; productupdates, specific warranty coverage for your product or youcan initiate technical support for your questions all from onelocation.Program HighlightsNEC Corporation of America’s NECCare Standard/300Maintenance and Service Warranty Program offers you thefollowing benefits:■ 3-years Standard Limited Warranty coverage■ 3-years of Customer Replacement Units (CRU) partsreplacement:♦ For those parts designated as CRU, NECAM willprovide a Next Business Day Advanced CRU partshipment to the customer.■ Toll-free hardware technical support five days a week, 9hours a day (8AM to 5PM local time in the continental USand Canada) Monday through Friday.■ 90 days telephone support for core software (Operatingsystem, BIOS, Management Software.)■ 1-Year telephone support for VMWare.NECCare Service