NEC NECCare Standard/300 Maintenance Manual

Also see for Care Standard/300: Maintenance and service guide

Contents

♦ Accident, misuse, abuse, neglect, fire, water,lightning or other acts of nature, improper storage,unauthorized Product modification, or failure tofollow instructions supplied with the Product.♦ Alteration, repair or attempted repair by anyone notauthorized by NEC Corporation of America.♦ Any shipment, reshipment or physical movement ofthe Product (claims must be presented to thecarrier).♦ Relocation, removal, installation or re-installation ofthe Product not managed by NECAM.♦ Any other cause that does not relate to a Productdefect.5. Cartons, carrying cases, external cabinets, magnetic ordigital tapes, or any accessories used in connection withthe Product.6. This warranty covers only NEC Corporation of America -supplied components. Service required as a result of thirdparty components is not covered under this warranty,including third-party software even if it is distributed byNECAM.What NEC Corporation of America Will Pay for and what NEC Corporation ofAmerica Will Not Pay forNEC Corporation of America will pay labor and materialexpenses for covered items, but NEC Corporation of Americawill not pay for the following:1. Removal or installation charges.2. Payment of shipping and related charges incurred inreturning the Product for warranty repair.3. Costs of initial technical adjustments (set-up), includingadjustment of user controls.How You Can Get Warranty ServiceExpress5800/300 Series NECCare customers in the continentalU.S. and Canada have one phone number to use when callingfor technical support or hardware repair on theirExpress5800/FT server. Calls for initiating a repair requestshould be made by calling 1-866-269-1239. Be prepared toprovide the Serial Number to your server to NEC for quickresponse.NECCare Service