363. Convenient FeaturesTroubleshooting on viewing 3D imagesIf images will not be displayed in 3D or 3D images appear as 2D, check the following table. Also refer to the user’smanual accompanied with your 3D content or LCD shutter eyeglasses.Possible causes Solutions• The content you are playing back is not compatible with 3D. • Play back a content compatible with 3D.• The 3D mode was turned off for the selected source. • Use the projector’s menu to turn on 3D mode for the selectedsource. (→ page 63)• You are not using our recommended LCD shutter eyeglasses. • Use our recommended LCD shutter eyeglasses. (→ page 33)• If the shutter of your LCD shutter eyeglasses cannot syn-chronize with the currently projected source, the following arepossible causes:- Your LCD shutter eyeglasses are not switched on. • Switch on your LCD shutter eyeglasses.For using a 3D emitter:• Use an active shutter-type 3D eyewear and 3D emitter recom-mended.- The battery in the LCD shutter eyeglasses ran down. • Recharge the battery or replace it.- The correct eyeglass method is not selected. • Change the eyeglass method for 3D by using the menu.. (→page 63)- The viewing distance between the viewer and the screenis too far.• Move closer to the screen until the viewer gets 3D images.• Or use the projector’s menu to select [NON-INVERT] for [L/RINVERT].- There are bright light sources or other projectors near theviewer.• Keep light sources or other projectors away from the viewer.• Do not look toward a bright light source.• Or use the projector’s menu to select [NON-INVERT] for [L/RINVERT].• If your computer is not set for 3D viewing, the following arepossible causes:- Your computer does not meet the requirements for 3D view-ing.• Check to see if your computer meets the requirements pro-vided in your user’s manual included with your 3D content.- Your computer is not set for 3D output. • Set your computer for 3D output.For using a 3D emitter:- There is an obstacle between the optical receiver of the 3Deyewear and the 3D emitter.• Please remove the obstacle.- The 3D format of the 3D video contents is not supported. • Please check with the company selling the 3D video contents.
