6-2 Getting Services and SupportIf you tried correcting problems yourself or within your company andwere not successful, you may want to try one or more of the followingNEC Computers 24-hour services for answers to your questions. (Someservices require a connection to the Internet or a fax machine.) NEC Computers web site and FTP site Email to NEC Computers Technical Support Services through acommercial online service or the Internet Fax Service to NEC Computers Technical Support Services NEC Computers Technical Support ServicesThis chapter describes these services and how to access them.NEC Computers Web SiteIf you have access to the Internet (via your network or optional modem),you can access the NEC Computers web site. You can do this through acommercial online service or through your Internet account. The NECComputers web site contains general information about NEC Computersand its products. The web site also contains press releases, reviews, andservice and support information.Look in the Service and Support area for the following information: technical documentation, including Frequently Asked Questions,user’s guides, reference manuals, and warranty information BIOS updates, drivers, and setup disk files to download contact information, including telephone numbers for TechnicalSupport and links to vendor web sites automated email form for your technical support questions Reseller’s area (password accessible).To access the NEC Computers Home Page, enter the following InternetUniform Resource Locator (URL) in your browser:www.neccomp.com
