NEC SuperScript 950C User Manual

NEC SuperScript 950C User Manual Manual pdf 75 page image

71T ECHNICAL S UPPORTWriting NECYou can mail your questions and comments to NECTechnical Support at the following address:Printer Technical Support, Dept. #3390NEC Technologies, Inc.305 Foster StreetLittleton, MA 01460-2004NEC W ARRANTY AND S ERVICEYour SuperScript 950C printer comes with a one-yearexchange warranty. The complete warranty is providedbelow. All repair requests must be prequalified by callingNEC Product Support at 978-742-7010.NEC Service ContractsThe initial one-year warranty period comes with twooptions. The first one is where you must return yourproduct for repair or replacement. The second one, iswhere NEC will ship a replacement product withoutreceiving the original one first, if you guarantee return ofyour original product with a major credit card. Warrantyextension and warranty upgrade up to 3 years is availablethrough NEC’s Service Xpress (SM) brochure. NECCustomer Service and its dealers offer a complete range ofservices, including onsite repairs and maintenance.Several maintenance agreement programs are available tomeet your needs and budget, including:• Onsite agreements on a yearly or multi-yearly basiswhich ensure priority response from NEC CustomerService and Support• Per-incident repair services for scheduledmaintenance.• Extended exchange warranties with pre-paidshipping.To discuss an extended warranty or a service contract,contact NEC Customer Service at 978-742-7010.Note: This product requires specific computerhardware and software configurations to operate asspecified by NEC. It is the owner's responsibility tosupply these supporting items, and where necessary,to reconfigure and/or furnish additional hardware and/or software as required or specified by NEC to assurenormal product operation. NEC incurs no obligation tofurnish or install said items. NEC reserves the right tomodify or update SuperScript software as it deemsnecessary and to determine distribution policies forsuch changes to existing owners.