NEC USB User Manual

Contents

NEC USB User Manual Manual pdf 29 page image

SYMPTOMS POSSIBLE PROBLEM SOLUTIONNOTEIntelliBase ™ does not No power to unit. Make sure the adapter cable is properly The green POWER indicator will lightoperate. seated into the DC IN jack on the rear of when power is applied to the IntelliBase.the IntelliBase and the adapter is connectedto a suitable power source.USB audio does not USB cable between IntelliBase Make sure both ends of the USB cable are The green USB indicator will light whenoperate properly. and computer is not properly fully seated or tr y replacing the USB cable. the USB line is active.connected or defective.IntelliBase Control Panel software Make sure the IntelliBase Control Panel The IntelliBase Control Panel icon shouldis not installed on host computer. software is properly installed and active appear in the tray when active.on host computer.Refer to User’s Manual for details.System requirements are not Verify the system requirements necessary The IntelliBase requires Windows ® 98adequate for IntelliBase operation. to operate the IntelliBase are met. to operate properly.USB audio is distor ted Volume level or input signal Turn down the volume level on the It may also be necessary to reduce the(i.e. static, crackling, from sound file is too high. IntelliBase or by using the control panel BASS level on cer tain types of music.hissing, etc.). software GUI.Sound only from Balance control is set to Adjust Balance control to center position Balance (and other contr ols) can be set toone speaker when one extreme. by using the control panel software GUI. default position by using the Reset buttonoperating in analog on GUI.audio mode.USB devices plugged USB cable between IntelliBase Make sure both ends of the USB cable are The green USB indicator will light wheninto the IntelliBase and computer is not properly fully seated or tr y replacing the USB cable. the USB line is activedo not work. connected or defective.USB device is plugged into the USB devices connected to the IntelliBase Do not plug a USB device into the rearwrong USB port. must be plugged into the output ports. of the IntelliBase.These ports are found on the right side This USB port must be connectedof the IntelliBase. to the host computer.There is a problem with the Verify that USB devices will work when For this check, disconnect the IntelliBasehost computer or software. connected directly to the host computer. from the computer and plug the USBdevice (mouse, keyboard, etc.) directlyinto the rear of the computer.There is a problem with the Using the same output port, try substituting As an alternate test, tr y connecting thespecific USB device. a different USB device. suspected USB device directly to the hostcomputer.Analog audio is Speaker is being overdriven Make sure the IntelliBase is connected to the Depending on the sound card, you maydistorted (i.e. static, by an amplified audio source. line-out jack (unamplified) of the sound card also turn off the amplifier on the soundcrackling, hissing, etc.) and not the speaker-out jack (amplified). card (check your sound card manual).Volume level on sound card or Check volume of sound card or audioother audio souce may be too source and lower as necessary.high causing the speakers to beoverdriven.Sound card or specific file/track Check speakers using another audio source For this check, disconnect the IntelliBasemay be the cause of the problem. (CD-ROM player) to isolate problem. from the sound card and plug intoheadphone jack on CD-ROM playeror alternate line-level audio source.Sound only from one Audio cable is not properly Make sure the audio cable is properlyspeaker when connected. seated into the audio input jack on the rearoperating in analog of the IntelliBase.audio mode.Microphone sound Microphone is too close Move microphone away from IntelliBase Refer to microphone manual for fur therquality is distor ted to speakers in IntelliBase. or turn down volume level on IntelliBase. information.(i.e. static, crackling,feedback, etc.).TroubleshootingNOTE: If the IntelliBase must be returned for repair, the unit must bedisconnected from the monitor and packed in its original packaging.25203 Eng Fr Cndn manual 12/21/98 11:21 AM Page 29