Multiple UnitsWhen using multiple units, the same concept applies to the Channel Mapping for each trunk on thePBX. The only difference is each Call Recording unit must be given a unique ID; this would usuallybe 0, 1, 2, or 3 as applicable. By default each unit comes with unit ID 0. The following proceduredescribes how to change the ID of a Call Recording unit.1. Unplug the USB leads for all Call Recording units and plug in the unit that you want to set theID on.2. Leaving the lines connected through the TAP connector, disconnect the ‘In’ and ‘Out’connectors from the front of the call recording unit.3. Browse into the Sense installation folder and then into the ‘BIN’ sub folder. In there, doubleclick the ‘Stop Service’ shortcut. A black window will appear and then automatically closedown when the service is stopped.4. In the ‘BIN’ folder, double click on the VPS application to view the current CSID, type in ‘show’and press enter5. Scroll up in the Windows looking under the system information and look at the line starting106. The value to the right is the current CSID.6. To change the CSID, type “set 106 n’ where n is the ID you wish to assign to the unit.7. Type ‘store’ to save the new CSID in the unit.8. In order for the new ID to become active, the unit has to be rebooted. To reboot the uniteither type reset and press enter or re-power the unit.9. While the unit powers up again, reconnect the ‘In’ and ‘Out’ sockets on the front of the callrecording unit.10. Repeat this procedure for each call recording unit that you need to configure.11. When finished, plug in all the units and double click the ‘Start Service’ shortcut in the ‘BIN’folder.