8-4 Getting Services and SupportYou should provide as much specific information about your questions aspossible. Also, if you are sending a fax, please include your voice telephonenumber and your fax number with the question. You will receive a response toyour questions within one business day.NEC CSD Bulletin BoardIf you have access to a modem, you can use the NEC CSD Bulletin BoardSystem (BBS) to get the latest information on hardware and software. The BBSallows you to download files (video drivers, printer drivers, BIOS updates, etc.)to a diskette for system enhancements and upgrades.Log onto the BBS as follows.1. From the Windows desktop, click the Start button.2. Point to Programs. Point to Accessories and then click HyperTerminal.3. Double click the Hypertrm icon. The HyperTerminal program appears.4. Follow the instructions on the screen to set up your modem. Click theHyperTerminal help button for information about dialing the phone number.If you need to check communications settings, check that the settings matchthe following BBS parameters.! Baud rate: select any baud rate that matches your modem! Parity: none! Data bits: 8! Stop bits: 1! Flow control: Xon/Xoff (select Hardware if using 14.4 bps or higher).5. Following the HyperTerminal instructions, enter the BBS phone number(916-379-4499). Your business phone system and/or location might requirea 9 1 or 1 prefix.Note: The first time that you use the BBS, you arerequested to provide information for a new userquestionnaire.6. Press Enter twice.7. Enter your first name, last name, and password. Press Enter after each.8. Follow the screen prompts until the Main menu appears.9. At the Main menu, select J to join a conference. Select Conference 2 for thelaptop and portable PC conference.10. From the Main menu, press F for the File menu.
