Trouble shooting en253Trouble shootingTroubleshooting If a fault occurs, there is often a simple explanation.Before calling the after-sales service, please refer to thefault table and attempt to correct the fault yourself.Tip: If a meal does not turn out exactly as you wanted,refer to the "Tested for you in our cooking studio"section.Here, you will find plenty of cooking tips andnotes.:WarningRisk of electric shock!Incorrect repairs are dangerous. Repairs may only becarried out and damaged power cables replaced byone of our trained after-sales technicians. If theappliance is defective, unplug the appliance from themains or switch off the circuit breaker in the fuse box.Contact the after-sales service.Fault table:WarningRisk of electric shock!■ Work on the appliance electronics may only beperformed by a specialist.■ Always disconnect the appliance from the powersupply when work is carried out on the electronics.Switch off the circuit breaker or remove the fusefrom your household fuse box.--------Maximum operating time exceededYour appliance ends the operation automatically whenno cooking time is set and the setting has not beenchanged for a long time.The actual cooking time until the operation is stoppedautomatically varies according to the selected settings.The appliance display indicates that the operation willend automatically. Afterwards, the operation is stopped.To use the appliance again, switch it off beforehand.Then switch the appliance on again and set therequired operation.Fault Possible cause Notes/remedyThe appliance does not work The plug is not plugged into the mains Connect the appliance to the power supplyPower cut Check whether other kitchen appliances are workingThe circuit breaker is faulty Check in the fuse box to make sure that the fuse forthe appliance is OKAfter switching on an operating mode,a message is shown on the displaywhich indicates that the temperatureis too highThe appliance has not cooled down sufficiently Allow the appliance to cool down and switch the oper-ating mode on againThe appliance cannot be switched on;the 1 symbol is shown on the dis-playThe automatic childproof lock is activated Press and hold the 0 touch button until the 1 sym-bol goes outThe appliance cannot be operatedwhen it is switched on; the 1 symbolis shown on the displayThe childproof lock is activated Press and hold the 0 touch button until the 1 sym-bol goes outThe appliance does not heat up; 6 isshown on the displayDemo mode is activated in the basic settings Briefly disconnect the appliance from the mains(switch off the circuit breaker in the fuse box) andthen deactivate demo mode in the basic settingswithin 3 minutesThe appliance door cannot beopened; the 5 symbol is shown onthe displayThe appliance door is locked until the cooking com-partment has cooled downWait until the 5 symbol goes outThe childproof lock locks the appliance door Press and hold the 0 touch button until the 5 symbolgoes out; adjust the childproof lock setting"EXXXX" appears on the display, e.g."E0111"Technical problem Switch the appliance off and back on againIf the message appears again, call the after-sales ser-vice