NEFF H12WE60N0 Instruction Manual

NEFF H12WE60N0 Instruction Manual Manual pdf 22 page image

22After-sales serviceOur after-sales service is there for you if your appliance needsto be repaired. We will always find the right solution in order toavoid unnecessary visits from a service technician.E number and FD numberWhen calling us, please give the product number (E no.) andthe production number (FD no.) so that we can provide you withthe correct advice. The rating plate bearing these numbers canbe found on the right-hand side when you open the appliancedoor. To save time, you can make a note of the number of yourappliance and the telephone number of the after-sales servicein the space below, should it be required.Please note that there will be a fee for a visit by a servicetechnician in the event of a malfunction, even during thewarranty period.Please find the contact data of all countries in the enclosedcustomer service list.To book an engineer visit and product adviceTrust the expertise of the manufacturer, and rest assured thatthe repair will be carried out by trained service techniciansusing original spare parts for your domestic appliance.This appliance corresponds to the standards EN 55011 andCISPR 11. It is a Group 2, Class B product.Group 2 means that microwaves are produced for the purposeof heating food. Class B states that the appliance is suitable forprivate households.Technical dataAutomatic programmesYou can use the automatic programmes to defrost food withthe greatest of ease and prepare dishes quickly and easily. Youselect the programme and enter the weight of your food. Theautomatic programme makes the optimum setting. You canselect from 7 programmes.Setting a programmeOnce you have selected a programme, make settings asfollows:The microwave does not work. The door was not fully closed. Check whether food residue or debris istrapped in the door.The ƒ button was not pressed. Press the ƒ button.It takes longer than before for thefood to heat upThe microwave power level setting was too low. Select a higher microwave power setting.A larger amount of food than usual has beenplaced in the appliance.Double the amount - double the time.The food was colder than usual. Stir or turn the food during cooking.The turntable makes a scratching orgrinding noise.Dirt or debris in the area around the turntabledrive.Clean the roller ring and the recess in thecooking compartment.Microwave operation has been can-celled for no apparent reason.The microwave has a fault. If this fault occurs repeatedly, please callthe after-sales service."M" appears in the display. The appliance is in demo mode. Press and hold the ƒ button and the „button for approx. 7 seconds.Demo mode is deactivated.Error message Possible cause Remedy/noteE no. FD no.After-sales service OGB 0844 8928989Calls from a BT landline will be charged at up to3 pence per minute. A call set-up fee of up to 6 pencemay apply.IE 01450 26550.03 € per minute at peak. Off peak 0.0088 € perminute.Input voltage AC 220 - 230 V, 50 HzPower consumption 1270 WMaximum output power 900 WMicrowave frequency 2450 MHzFuse 10 ADimensions (HxWxD)appliance 382 mm x 594 mm x 388 mmcooking compartment 208 mm x 328 mm x 369 mmVDE approved yesCE mark yes