Customer service en254Customer serviceCustomerservice Our after-sales service is there for you if your applianceneeds to be repaired. We will always find anappropriate solution, also in order to avoid after-salespersonnel having to make unnecessary visits.E number and FD numberPlease quote the E number (product number) and theFD number (production number) of your appliancewhen contacting the after-sales service.The rating plate bearing these numbers can be found:■ On the appliance certificate.■ On the lower section of the hob.The E-number can also be found on the glass surfaceof the hob. You can check the customer index (KI) andFD number by going to the basic settings. Look upsection~ "Basic settings" for this.Please note that a visit from an after-sales serviceengineer is not free of charge in the event of misuse ofthe appliance, even during the warranty period.Please find the contact data of all countries in theenclosed customer service list.To book an engineer visit and product adviceRely on the professionalism of the manufacturer. Youcan therefore be sure that the repair is carried out bytrained service technicians who carry original spareparts for your appliances.GB 0344 892 8989Calls charged at local or mobile rate.IE 01450 26550.03 € per minute at peak. Off peak 0.0088 €per minute.