NXP i.MX 6 UltraLite Evaluation Kit Installation and Setup Guide83. At this point, the device is connected. You may configure it to push properties to the server and bind themas remote properties. For more information, follow the examples and guides athttp://support.ptc.com/cs/help/thingworx_hc/thingworx_6.0_hc/.4. To properly shut down the device, first stop the EMS (use CTRL+C), and then power down the device usingthe command:shutdown –h nowPower off the power switch, and then remove the power supply.TroubleshootingProblem Solution(s)1. Device will not boot up / will not remain running. 1. Verify that the proper power supply is connected (5V, 3.5A).2. Verify that the Ethernet port is connected to a router with an internetconnection.3. The SD card must be present on the device with an OS image. Verifythat the SD card is properly imaged and mounted in the device. Formore information in preparing the SD card, visithttp://www.nxp.com/products/sensors/gyroscopes/i.mx6ultralite-evaluation-kit:MCIMX6UL-EVK4. Some devices have trouble holding the SD card firmly against the pinsin the reader on the board. Your device may require repair orreplacement. To confirm this issue, contact NXP; or to confirm thisissue, try applying gentle but firm pressure to the top of the SD card,against the board, while it is in the reader. If the device boots whilepressure is applied, try to re-seat the SD card or contact NXP for furtherassistance.5. The SD Card image may be corrupted. Attempt to re-flash.6. Verify the USB cable is connected to the proper micro-USB port on thedevice (there are two). Refer to the NXP Quick Start Guide for guidance.2. The device will not connect to a remote serveror the EMS will not connect.1. Carefully check the config.json file for any typos, such as a missingcomma, quotation mark, or an inaccurate AppKey. Look at the EMSconsole log while running to determine what the problem is.2. If you are connecting via SSL, verify that the server supports such aconnection, that the config.json file is set to use port 443, and acertificate is provided. Refer to the “config.json.complete” file, includedon the EMS, for example configurations and explanations.3. Verify that no firewall or network configuration is preventing the devicefrom connecting to the server, or the server from accepting connectionsfrom the device.4. Attempt to connect to a ThingWorx server on the local network to ruleout other network issues.5. Verify that the Standard C++ library is loaded onto the device (libstdc++)