38W415-0779 / D / 08.13.129.3 FLAME CHARACTERISTICSIt’s important to periodically perform a visual check of the pilot andburner ames. Compare them to the illustrations provided. If any amesappear abnormal call a service person.54.23/8” - 1/2”FLAME MUSTENVELOP UPPER3/8" TO 1/2" OFTHERMOCOUPLE &THERMOPILE9.4 RESTRICTING VERTICAL VENTS77.3Vertical installations may display a very active ame. If this appearance is not desirable, the vent exit mustbe restricted using a restrictor vent kit. Refer to “ACCESORIES” in the “REPLACEMENTS” section for theappropriate kit. This will reduce the velocity of the exhaust gases, slowing down the ame pattern and creatinga more traditional gentle ame appearance. Specic instructions are included with the kit.CAUTION: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improperand dangerous operation. Verify proper operation after servicing. This appliance and its venting systemshould be inspected before use and at least annually by a qualied service person. The appliance area mustbe kept clear and free of combustible materials, gasoline or other ammable vapors and liquids. The ow ofcombustion and ventilation air must not be obstructed.A. In order to properly clean the burner and pilot assembly, remove the logs, rocks and/or glass toexpose both assemblies.B. Keep the control compartment, media, burner, air shutter opening and the area surrounding the logsclean by vacuuming or brushing, at least once a year.C. Check to see that all burner ports are burning. Clean out any of the ports which may not be burning orare not burning properly.D. Check to see that the pilot ame is large enough to engulf the ame sensor and/or thermocouple /thermopile as well as reaches the burner.E. Replace the cleaned logs, rocks or glass. Failure to properly position the media may cause carboningwhich can be distributed in the surrounding living area.F. Check to see that the main burner ignites completely on all openings when turned on. A 5 to 10second total light-up period is satisfactory. If ignition takes longer, consult your local authorized dealer /distributor.G. Check that the gasketing on the sides, top and bottom of the door is not broken or missing. Replace ifnecessary.H. If for any reason the vent air intake system is disassembled, re-install and re-seal per the instructionsprovided for the initial installation.40.1MAINTENANCEMAINTENANCEMAINTENANCETURN OFF THE GAS AND ELECTRICAL POWER BEFORE SERVICING THE APPLIANCE.APPLIANCE MAY BE HOT, DO NOT SERVICE UNTIL APPLIANCE HAS COOLED.DO NOT USE ABRASIVE CLEANERS.! WARNING10.0 MAINTENANCE