NV20LT/NV15LT INSTALLATION MANUAL PRE-INSTALLATION / INSTALLATION ASSISTANCEVERSION 4.0 2018-02-26 PAGE 2.11.3On-Site SupportIf you require on-site assistance, Nautel’s field support specialists can help you prepare your site andensure that your NV20LT/NV15LT transmitter installation can proceed as quickly as possible. For moreinformation about on-site support, including scheduling and pricing, contact Nautel Customer Service: Telephone: +1.902.823.5100 Fax: +1.902.823.3183 Email: support@nautel.comAfter business hours (Atlantic time or Eastern time in North America), requests sent by fax or email willbe acknowledged within one working day.TrainingNautel's SBE-certified broadcast training programs satisfy your day-to-day knowledge requirements.Students participating in Nautel's broadcast transmitter or RF basics training programs earn one SBEcredit for each completed day of training.Nautel’s comprehensive selection of training programs will help customer staff develop valuable skillsets, reduce downtime, and make the most of the customer’s technology investment.Nautel training programs are made up of individual modules that can be 'mixed and matched' to meetthe customer’s specific training needs. All Nautel training courses are available at the Nautel TrainingCentre. Training can also be provided at the customer’s facility, and training the customer’s technicalstaff on the customer’s transmitter.All training courses at the Nautel Training Centre combine classroom and hands-on laboratory work toensure a balanced learning experience.Nautel training courses feature: Limited class sizes to ensure maximum student participation and access to equipment Emphasis on need-to-know, day-to-day knowledge Labs that focus on the tasks most often performed at the transmitter siteMany of our classes also include diagnostic lab exercises.