NX100 Pre-installation Manual Pre-installation assistanceIssue 3.2 2017-03-31 Page 10-3On-site supportIf you require on-site assistance, Nautel’s field support specialists can help you prepare your site, andensure that your NX100 transmitter installation can proceed as quickly as possible. For moreinformation about onsite support, including scheduling and pricing, contact Nautel CustomerService:• Telephone: +1.902.823.5100• Fax: +1.902.823.3183• Email: support@nautel.comAfter business hours (Atlantic time or Eastern time in North America), requests sent by fax or emailwill be acknowledged within one working day.TrainingNautel's SBE-certified broadcast training programs satisfy your day-to-day knowledge requirements.Students participating in Nautel's broadcast transmitter or RF basics training programs earn one SBEcredit for each completed day of training. Nautel’s comprehensive selection of training programs willhelp a customer’s staff develop valuable skill sets, reduce downtime, and make the most of thecustomer’s technology investment.Nautel training programs are made up of individual modules that can be mixed and matched to meet thecustomer’s specific training needs. All Nautel training courses are available at the Nautel TrainingCenter. Training can also be provided at the customer’s facility, for training the customer’s technicalstaff on the customer’s transmitter.All Nautel training courses combine classroom and hands-on laboratory work to ensure a balancedlearning experience. Many of our classes also include diagnostic lab exercises.Nautel training courses feature:• Limited class sizes to ensure maximum student participation and access to equipment• Emphasis on need-to-know, day-to-day knowledge• Labs that focus on the tasks most often performed at the transmitter site.