Never clean your Navman when it is turned on. Use a soft, lint-free cloth to wipe the screen and theexterior of your Navman. Do not use paper towels to clean the screen. Never attempt to disassemble, repair or make any modifications to your Navman. Disassembly,modification or any attempt at repair could cause damage to your Navman and even bodily injury orproperty damage and will void any warranty. Do not store or carry flammable liquids, gases or explosive materials in the same compartment as yourNavman, its parts or accessories.TroubleshootingIf you encounter a problem you cannot solve, contact an authorised service centre for assistance.Problem Steps to Take and things to check What Next?The unit is not turningon/chargingTry to charge the unit through a USB cableconnected to a computer. If the unitcharges then the issue is with the in carcharger. If the unit still fails to charge,then the fault is with the unit.Contact technical support and anRMA will be created to fix theunit or replace the in car charger.I can not get a GPS Signal Make sure you are stationary and have aclear line of site to the sky. If this fails toresolve the issue, please reset the GPSchip through the Settings menu of yourunit.If the fault is still not resolved,please visit our self help site (seethe information below), orcontact our technical supportteam.My unit is alwaysshowing that the speedlimit is 110 kph evenwhen it is notThe units are set at a manual speed limitdefaulted at 110 kph. This can be changedthrough the 'Safety' section of your'Settings' menu.If the fault is still not resolved,please visit our self help site (seethe information below), orcontact our technical supportteam.Where is my productkey? I want to activatemy unit.There is no need to activate your unit inanyway. This Activation tab within theNavDesk software is for subscriptions,travel books, international maps and mapupgrades only. Your unit will work straightout of the box and there is no need toactivate it in anyway.If the fault is still not resolved,please visit our self help site (seethe information below), orcontact our technical supportteam.Navman Customer SupportTo report a faulty product or speak to a member of our Technical Support team, contact:Australia: 1300 NAVMAN (628626), New Zealand: 0800 GONAVM (466286);or visit our tech support Website: www.navmansupport.com.au (Australia), www.navmansupport.co.nz (NewZealand).16