30 Technical NotesIf the camera fails to function as expected, check the list of common problemsbelow before consulting your retailer or Nikon-authorized servicerepresentative.Also, refer to the Reference Manual (PDF format) for further details on how touse this camera (A2).TroubleshootingProblem Cause/Solution AThe camera is onbut does notrespond.• Wait for recording to end.• If the problem persists, turn the camera off.If the camera does not turn off, remove and reinsertthe battery or batteries or, if you are using an ACadapter, disconnect and reconnect the AC adapter.Note that although any data currently beingrecorded will be lost, data that have already beenrecorded will not be affected by removing ordisconnecting the power source.–The cameracannot beturned on.The battery is exhausted. 8, 9, 27The cameraturns off withoutwarning.• The camera automatically turns off to save power(auto off function).16• The camera and battery may not work properly atlow temperatures.27• The inside of the camera has become hot. Leave thecamera off until the inside of the camera has cooled,and then try turning it on again.–The monitor orviewfinder isblank.• The camera is off. 12• The battery is exhausted. 14• The camera automatically turns off to save power(auto off function).16• You cannot turn on both the monitor and viewfinderat the same time. It may take a while to switchbetween the monitor and viewfinder.–• The camera is connected to a TV or computer. –• Interval timer shooting or time-lapse movie shootingis in progress.–• The camera and smart device are connected usingWi-Fi connection and the camera is operated byremote control.–The camerabecomes hot.The camera may become hot when used for anextended period of time such as to shoot movies orwhen used in a hot environment; this is not amalfunction.–