187TroubleshootingTechnical Notes and IndexCamera cannot focus.• Subject is too close. Try shooting using macromode, or the Scene auto selector or Close-upscene mode.• The intended subject is one with whichautofocus does not perform well.• Set AF assist in the setup menu to Auto.• Turn camera off and then on again.39, 62,683116021Images are blurred.• Use flash.• Increase the ISO sensitivity value.• Enable vibration reduction or motiondetection.• Use BSS (best shot selector).• Use tripod and self-timer.3455158,1595637Streaks of light or partialdiscoloration are visible in themonitor.Smear occurs when extremely bright lightstrikes the image sensor. When shooting withContinuous set to Multi-shot 16 and whenrecording movies, avoiding bright objects, suchas the sun, reflections of the sun, and electriclights is recommended.175Bright specks appear in imagescaptured with flash.Flash is reflecting off particles in air. Set the flashmode setting to c (off). 35Flash does not fire.• The flash mode is set to c (off).• Scene mode with which the flash does notfunction is selected.• On is selected for Blink proof in smartportrait mode.• Another function that restricts flash isenabled.34607980Digital zoom cannot be used.• Digital zoom is set to Off in the setup menu.• Digital zoom is not available in the followingsituations.- When Subject tracking is selected for thetouch shooting setting.- When Scene auto selector, Portrait,Night portrait or Pet portrait scenemode is selected.- When shooting in smart portrait mode- When Continuous is set to Multi-shot 16.1605062, 64,65, 717656Image mode not available. Another function that restricts the Image modeoption is enabled. 80Problem Cause/Solution A
