VIII Troubleshooting7 Microscope Control from the DS-L1- 166 -7 Microscope Control from the DS-L1Symptom Corrective actionUnable to controlmicroscope functions.(Or incorrect controlresults.)• Use only the Nikon 80i/90i/LV150A Microscope. This function cannotbe used with a microscope from a different company or other Nikonmicroscope models.• Turn on the power switch for the microscope.• Wait until the microscope is ready for operation. It takes about 30seconds for the microscope to be ready.• Connect the USB cable securely between the DS-L1 to the digitalimaging head on the 80i or to the 90i microscope.• Confirm that only one hub stage exists between the PC's USB port andthe DS-U1. We strongly recommend against using more than one hub.• Use the USB cable supplied with the microscope to connect themicroscope to the DS-L1.• Check whether the Nikon 80i or 90i microscope indicates an abnormalstate by buzzer or LED display. In the event of any abnormality on themicroscope, consult the instruction manual for your microscope.Unable to displaymicroscope status.(Or incorrect statusinformation isdisplayed.)• Make sure the microscope initial setting has been performed.• Change the registration if the objective or filter has been changed.8 Before Contacting UsPlease have the following information ready before contacting us:• Conditions under which the problem occurs:When does it occur? What signs indicate the problem? How often does it occur?• Firmware VersionThis number can be accessed from SETUP -> Additional at the bottom-right corner of thescreen.• If computer-related problems occurOperating system version and service pack (SP) numberBrowser versionPC specifications (manufacturer, model, processor, memory capacity, etc.)• Peripherals (USB mouse devices, CF card drives, etc.)Manufacturers, model numbers• If image problems occurIf possible, provide a sample image.
