Nikon SuperCoolScan 5000ED User Manual

Contents

60Film Feed Errors (SA-21)Film Feed Errors (SA-21)If film jams in the SA-21, the scanner status LED will flicker on and off about five times asecond. Normally, the film will be ejected automatically. If the scanner fails to eject the film,follow the instructions below.1 Release the adapter lock mechanismIf the computer displays an error message, click OK to release the adapter lock mecha-nism.2 Remove the SA-21Exercise caution to avoid damaging anyfilm that may be protruding from therear of the adapter.3 Place the SA-21 on a level, stable surfaceTo prevent damage to the adapter, work with the SA-21 on a level, stable surface.4 Open the front panelPress the release button and open thefront panel.The SA-21 Lock MechanismAttempting to remove the SA-21 without releasing the lock mechanism could interfere with the connec-tion between the adapter and the scanner. If an attempt has been made to remove the SA-21 withoutreleasing the lock mechanism, push the adapter back into the scanner to re-establish the connection.Attempting to remove the adapter by force could damage the adapter or scanner.Remove Dust from FilmDust is a common cause of film feed errors. To prevent jams, use a blower to remove dust and lint fromfilm before scanning.Continuing ErrorsIf an error is displayed after the film is ejected, it may be necessary to clean the SA-21 as described under“Caring for the SA-21” ( 54).Optional AdaptersFor information on removing jammed film from optional adapters, see the documentation provided withthe adapter.Release buttonFrontpanel