18 WWW.NILESAUDIO.COMTROUBLEShOOTING GUIdEWhen there is a problem, consult this guide first. If the problem persists, or youhave additional questions, call your local Niles dealer or Niles Technical Supportat 1-800-BUY-HIFI (289-4434) or (760) 710-0992. The most common problemsrelate to hook up. Call from your telephone extension nearest the system.Symptom Possible Causes and Test ProcedureNo sound onone channelShort circuit or loose wire at the speaker or amplifier terminals.Check that the connections are secure and that there are noloose strands of wire crossing from the positive to the negativeterminals at the back of the amplifier and /or the speaker.Short circuit or a break in the speaker wire. Disconnect thespeaker wire at both ends, separate the 2 conductors at bothends and test with a meter for a short circuit. If there is no short,connect the two conductors at one end and test with a meter forcontinuity.Speaker is not working. Connect the speaker to a channel thatplays another speaker. Audio cable to input is bad. Connectanother cable that is known to be good.No sound onboth channels Audio cable to the main inputs is bad. Connect another cable thatis known to be good.Hum from thespeakersHum may be caused by a ground loop between two of the othercomponents in the system. To test for another ground loop, tryreversing the ac plugs of each of the components in the system.9901253-Rev-A-SI-2150Manual.indd 18 6/8/12 9:43 AM