Ninja BLENDER DUO IV700 Series Owner's Manual

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Ninja BLENDER DUO IV700 Series Owner's Manual Manual pdf 12 page image

22 23ninjakitchen.comninjakitchen.comThe One (1) Year Limited Warranty applies to purchases made from authorized retailers ofSharkNinja Operating LLC. Warranty coverage applies to the original owner and to theoriginal product only and is not transferable.SharkNinja warrants that the unit shall be free from defects in material and workmanshipfor a period of one (1) year from the date of purchase when it is used under normalhousehold conditions and maintained according to the requirements outlined in theOwner’s Guide, subject to the following conditions and exclusions:What is covered by this warranty?1. The original unit and/or non-wearable parts deemed defective, in SharkNinja’s solediscretion, will be repaired or replaced up to one (1) year from the original purchase date.2. In the event a replacement unit is issued, the warranty coverage ends six (6) monthsfollowing the receipt date of the replacement unit or the remainder of the existingwarranty, whichever is later. SharkNinja reserves the right to replace the unit with oneof equal or greater value.What is not covered by this warranty?1. Normal wear and tear of wearable parts (such as blending vessels, lids, blades,blender bases, etc.), which require regular maintenance and/or replacement to ensurethe proper functioning of your unit, are not covered by this warranty. Replacementparts are available for purchase at ninjaaccessories.com.2. Any unit that has been tampered with or used for commercial purposes3. Damage caused by misuse, abuse, negligent handling, failure to perform requiredmaintenance (e.g., failure to keep the well of the motor base clear of food spills andother debris), or damage due to mishandling in transit.4. Consequential and incidental damages.5. Defects caused by repair persons not authorized by SharkNinja. These defectsinclude damages caused in the process of shipping, altering, or repairing theSharkNinja product (or any of its parts) when the repair is performed by a repairperson not authorized by SharkNinja.6. Products purchased, used, or operated outside North America.How to get serviceIf your appliance fails to operate properly while in use under normal household conditions withinthe warranty period, visit ninjakitchen.com/support for product care and maintenance self-help.Our Customer Service Specialists are also available at 1-877-646-5288 to assist with productsupport and warranty service options, including the possibility of upgrading to our VIP warrantyservice options for select product categories. So we may better assist you, please register yourproduct online at registeryourninja.com and have the product on hand when you call.SharkNinja will cover the cost for the customer to send in the unit to us for repair orreplacement. A fee of $19.95 (subject to change) will be charged when SharkNinja shipsthe repaired or replacement unit.How to initiate a warranty claimYou must call 1-877-646-5288 to initiate a warranty claim. You will need the receipt as proofof purchase. We also ask that you register your product online at registeryourninja.com andhave the product on hand when you call, so we may better assist you. A Customer ServiceSpecialist will provide you with return and packing instruction information.How state law appliesThis warranty gives you specific legal rights, and you also may have other rights that varyfrom state to state. Some states do not permit the exclusion or limitation of incidental orconsequential damages, so the above may not apply to you.ONE (1) YEAR LIMITED WARRANTYREPLACEMENT PARTSTo order additional parts and accessories, visit ninjaaccessories.com or contactCustomer Service at 1-877-646-5288.PRODUCT REGISTRATIONPlease visit registeryourninja.com or call 1-877-646-5288 to register your new Ninja®product within ten (10) days of purchase. You will be asked to provide the store name,date of purchase, and model number along with your name and address.The registration will enable us to contact you in the unlikely event of a product safetynotification. By registering, you acknowledge you have read and understood the instructionsfor use and warnings set forth in the accompanying instructions.

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