Ninja Foodi TenderCrisp OP300 Series Owner's Manual

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Ninja Foodi TenderCrisp OP300 Series Owner's Manual Manual pdf 14 page image

ENGLISH24 25n i n j a k i tc h e n . c o m n i n j a k i tc h e n . c o mThe 1-Year Limited Warranty applies to purchases made from authorized retailers ofSharkNinja Operating LLC. Warranty coverage applies to the original owner and to theoriginal product only and is not transferable.SharkNinja warrants that the unit shall be free from defects in material and workmanshipfor a period of 1 year from the date of purchase when it is used under normal householdconditions and maintained according to the requirements outlined in this instruction manual,subject to the following conditions and exclusions.What is covered by my warranty?1. The original unit and/or non-wearable components deemed defective, in SharkNinja’s solediscretion, will be repaired or replaced for up to 1 year from the original purchase date.2. In the rare event that a replacement unit is issued, the warranty coverage ends 6 monthsafter the receipt date of the replacement unit or the remainder of the existing warranty,whichever is greater. If the unit is replaced, SharkNinja reserves the right to replace theunit with one of equal or greater value.What is not covered by my warranty?Our Customer Service and Product Specialists are available to provide all the warrantyservice options available to you, including the possibility of upgrading to our VIP WarrantyService Options for select product categories.1. Normal wear and tear of wearable parts (including removable pot, silicone ring, lids,racks, and baskets.) that require regular maintenance and/or replacement to ensurethe proper functioning of your unit, are not covered by your warranty.2. Any unit that has been tampered with or used for commercial purposes.3. SharkNinja will cover the cost for the customer to send the unit to us for repair orreplacement. A fee of $19.95 for return shipping costs will be charged at the time ofreturn shipment of the repaired or replacement unit.4. Damage caused by misuse, abuse, or negligent handling, or damage due to mishandlingin transit.5. Consequential and incidental damages.6. Defects caused by or resulting from damages from shipping or from repairs, service, oralteration to the product or any of its parts that have been performed by a repair personnot authorized by SharkNinja.7. Products purchased, used, or operated outside of North America.Problems with your unit/How to get service:If your appliance fails to operate properly while in use under normal household conditionswithin the warranty period, visit ninjakitchen.com for product care/maintenance self-help.Our Customer Service and Product Specialists are also available at 1-877-646-5288 to assistwith product support and warranty service options.How to initiate a warranty claim:You can call 1-877-646-5288 to have a Customer Service Specialist assist you. Please note,you must call 1-877-646-5288 to initiate a warranty claim. Return and packing instructioninformation will be provided at that time.For Customer Service hours, visit ninjakitchen.com.Replacement parts are available for purchase at ninjaaccessories.com. For more information onwhat are classified as wearable and non-wearable parts, visit ninjakitchen.com/warranty.This warranty gives you specific legal rights, and you may also have other rights that varyfrom state to state.Some states do not permit the exclusion or limitation of incidental or consequential damages,so the above may not apply to you.To order additional parts and accessories, visit ninjaaccessories.com or contact CustomerService at 1-877-646-5288.REPLACEMENT PARTSONE (1) YEARLIMITED WARRANTY1 For consistent browning, make sure ingredients are arranged in an even layer on thebottom of the cooking pot with no overlapping. If ingredients are overlapping, make sureto shake half way through the set cook time.2 For smaller ingredients that could fall through the reversible rack, we recommend firstwrapping them in a parchment paper or foil pouch.3 When switching from pressure cooking to using the crisping lid it is recommendedto empty the pot of any remaining liquid for best crisping results.4 Press and hold down the Time Up or Down arrows to move faster through the displayto get to your desired time.5 Use the Keep Warm mode to keep food at a warm, food-safe temperature after cooking.To prevent food from drying out, we recommend keeping the lid closed and using thisfunction just before serving. To reheat food, use the Air Crisp function.6 To have your unit build pressure quicker, set it to SEAR/SAUTÉ HIGH. Once ready topressure cook, press the PRESSURE button and continue as you normally would.HELPFUL TIPS

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