Nokia 2260 User Guide 105 Copyright © 2003 Nokia• TROUBLESHOOTINGThis section lists some of the most commonly encountered problems and providespossible solutions.Problem Possible cause Possible solutionMy phone is notcharging.The charger and the phone are notproperly connected.Securely connect thecharger to the phone.The charger is not properlyplugged in.Ensure that the chargeris plugged in correctly.My phone is notmaking oranswering calls.The battery is not charged. Charge the battery.The signal strength is too low. If you are indoors, movetoward a window.I cannot listen tomy voicemessages.You do not have voice mailservice.This is a service providerdependent feature.Please call your wirelessservice provider.The voice mail number you havesaved is incorrect.You have forgotten your passwordor are entering in incorrectly.Your voice mail number is notsaved in the phone.Refer to “Save the voicemailbox number” onpage 44.2260.ENv1_9355957_.book Page 105 Wednesday, February 26, 2003 11:27 AM