6 Copyright © 2004 Nokia• Contact NokiaWhen you need help, the Nokia Care Center can provide information aboutNokia products.If you ever need to call Nokia Customer Care, or your wireless service provider,you will need to provide specific information from your phone’s label. Thisinformation is provided on the phone label.Phone labelThe label is inside the back cover of your phone under the battery. It containsimportant information about your phone, including the model and electronicserial numbers (ESN). Nokia recommends that you note this information on thetitle page of this guide. Please do not remove or deface the label.• Contact your service providerSome service providers have preprogrammed their customer support numberinto the phone. Pressing and holding the 2 key (or the key that your serviceprovider instructs you to use) for two seconds will automatically dial theircustomer support number. If your service provider determines that the problemis Nokia-related, the provider’s representative will direct you to the NokiaCustomer Care Center (USA) or Nokia Customer Care (Canada).Note: This one-key feature may not be available on all systems. Contactyour service provider for availability.Nokia Customer Care Center, USA Customer Care, CanadaNokia Mobile Phones7725 Woodland Center Boulevard,Suite #150Tampa, Florida 33614Tel: 1-888-NOKIA-2U(1-888-665-4228)Fax: 1-813-249-9619For TTY users: 1-800-24-NOKIA(1-800-246-6542)Nokia Products Ltd.601 Westney Rd. SouthAjax, Ontario L1S 4N7Tel: 1-905-427-13731-888-22-NOKIA(1-888-226-6542)Fax: 1-905-619-4360Web site: www.nokia.ca