Important: Use only services that you trust andthat offer adequate security and protection againstharmful software.For the availability of different services and pricing,contact your service provider.Helpful hintsIf you have queries with your phone, or you are unsurehow your phone should function, refer to the userguide. If this does not help, try the following:● Reset the phone: switch off the phone, and removethe battery. After a few seconds, insert the battery,and switch on the phone.● Restore the factory settings. See "Restore factorysettings", p. 39.● Update your phone software with the NokiaSoftware Updater application, if available. See"Software updates", p. 9.● Visit a Nokia website, or contact Nokia Care. See"Nokia support", p. 9.If a query remains unresolved, contact your local NokiaCare point for repair options. Before sending yourphone for repair, always back up or make a record ofdata in your phone.Software updatesNokia may produce software updates that may offernew features, enhanced functions, or improvedperformance. You may be able to request theseupdates through the Nokia Software Updater PCapplication. To update the device software, you needthe Nokia Software Updater application and acompatible PC with Microsoft Windows 2000, XP orVista operating system, broadband internet access,and a compatible data cable to connect your device tothe PC.To get more information and to download the NokiaSoftware Updater application, visit www.nokia.com/softwareupdate or your local Nokia website.If software updates over the air are supported by yournetwork, you may also be able to request updatesthrough the phone. See "Software updates over theair", p. 37.Important: Use only services that you trust andthat offer adequate security and protection againstharmful software.Nokia supportCheck www.nokia.com.hk/support or your local Nokiawebsite for the latest version of this guide, additionalinformation, downloads, and services related to yourNokia product.Configuration settings serviceDownload free configuration settings such as MMS,GPRS, e-mail, and other services for your phone modelat www.nokia.com.hk/settings.9 General information